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Why do companies outsource

Why outsource?
What is outsourcing?
What are the benefits from outsourcing?
How to obtain the maximum benefit out of outsourcing?

These are some of the initial queries to anybody new to this concept. According to The Outsourcing Institute survey of current and potential outsourcing end-users, the top ten reasons why companies outsource are:

• Reduce and control operating costs.
• Improve company focus.
• Gain access to world-class capabilities.
• Free internal resources for other purposes.
• Gain access to resources that are not available internally.
• Accelerate re-engineering benefits.
• Handle functions that are difficult to manage or are out of control.
• Make capital funds available.
• Shared risks.
• Bring in a cash infusion.
• Performance improvement

Why outsource your business processes?
Some of the major benefits include improved performance, increased profitability and shareholder value.

Still looking for why to outsource?
Then take a glance at these reasons:
• Reduction in operating expenses;
• Keeping headcount at a minimum;
• An external provider can do the work more cost efficiently than the client can in-house;
• Outsourcing provides access to best practice expertise from a specialist provider
• The necessary expertise is not available in-house;
• Keeping the function confidential;
• Uneven workloads throughout the year and a desire for a variable cost structure;
• Operating in a shift work situation;
• Business is expanding rapidly but growth may not be permanent;
• Freeing up management time to concentrate on core competencies;
• A recent merger has brought about the requirement for integration/shared services;
• A “burning platform” exists, that requires fast and efficient turnaround or performance improvement
• Increase in speed, agility and overall performance improvement and productivity

Today`s rapidly changing environments require organisations to be efficient and cost effective, while providing greater quality services at a faster pace than ever before. Organisations, large and small, need to continually re-examine their operations, to ensure that they are operating as effectively as possible.

Delivery against the ever increasing demand for business results and customer intimacy, whilst facing increasingly aggressive competition is an absolute reality. New, creative and value adding solutions and partnerships are sought to deal with problems such as this.
 
                                                            Copyright Beyond Outsourcing Global Holdings (Pty) Ltd 2008