|
Performance Improvement for SMME`s
While the South African Corporate Market is collapsing
pyramid structures and reducing head counts, the SMME market, in most sectors, has
entered a huge growth cycle. SMME enterprises are making a gigantic impact on our
economy, accounting for over 60% of businesses within the Greater Gauteng area,
the hub of South Africa’s economy. In short – SMME’s are vital for sustainable development
in our country. In addition to the above, the government focus on SMME empowerment
and the resulting stimulation of small and medium enterprise has realised substantial
focus on this market sector to lead South Africa into a new era of growth and the
sustainability of an upwards trend.
Beyond Outsourcing has made a strategic decision
to provide some of our world class service offerings and predicable outcomes® to
the SMME market, in order to assist these entrepreneurs to grow their ventures within
the critical non-core business areas such as Performance Management, Recruitment,
Industrial Relations, HR Administration and Payroll Management.
Who is Beyond Outsourcing?
Beyond Outsourcing is an Outsourcing/Co-sourcing Operations Implementation company
run through a “managed services factory”, supported by IT, corporate finance and
consulting, to provide speed, agility and overall performance improvement. Beyond
Outsourcing HR Shared Services Division’s main objective is to assist managers and
owners within the SMME market to manage people and performance effectively through
the provision of pro-active, workable and valued added HR solutions, through an
affordable Shared Services platform. Beyond Outsourcing is furthermore a well established
organisation and enjoys a reputation of quality, integrity and service. We operate
in a socially responsible manner, supporting community development efforts and creating
a work environment in which our employees can learn and grow.
What services does Beyond Outsourcing offer the SMME?
Beyond Outsourcing provides an end-to-end operational
solution to SMME’s, by turning around current burning platforms, applying “a generic
and scalable operational toolkit” through a Shared Services platform in order to
assist SMME’s in improving execution and service delivery within the HR and Payroll
environment.
Beyond Outsourcing offers specialised operational execution services
in the following areas:
• Payroll, Remuneration & HR Administration.
• Recruitment
& Selection. • Performance Management.
• IR/Labour Consulting Services.
• HR
Generalist Services; incorporating Recruitment, Assessments, Performance Management,
Payroll, . Remuneration & HR Administration, HIV/AIDS, Employment Equity, Skills
Development and IR.
• Ad-hoc projects in all the above service areas.
What benefit does Beyond Outsourcing offer to the SMME?
Through the provision of the above services
on a Shared Services platform, Beyond Outsourcing is able to provide a cost effective
and world class specialised HR services, ensuring a harmonious working environment
where employees are highly motivated and productive. In turn this guarantees not
only the optimal growth of the organisation but also greater stability of the SMME
macro market.
The Beyond Outsourcing Shared Services HR solution plays an important
role in ensuring that expectations are exceeded. By using Beyond Outsourcing as
the single operational implementation specialist, focused on delivery of compliance,
people and processes, the SMME derives benefit from the value associated with having
all services available “under one roof” as well as access to the generic and scalable
best practice toolkit. Employees are also better served through a single point of
contact for the range of services offered by the solution.
Further Benefits include:
• The provision of industry `best practice` Payroll and HR administration processes.
• Integration of the HR and Payroll processes.
• Management of the complete HR and
Payroll value chain.
• Consistency of service throughout the Payroll and HR administration
and management chain.
• A dedicated team to administer the client’s Payroll and
HR on a day-today.
• Overall improved efficiency and day-to-day operations control.
• 48-Hour turnaround time on queries.
• Reduced error rate.
• World Class Service
to employees.
• Compliance to related legislation.
• Compliance to Tax and other
payroll related legislation.
• The constant availability of experts to handle legal
aspects of Payroll and HR.
• Automated sourcing and on-line administration systems,
which control rising costs.
• Reduced operating costs.
• Overall employee costs
are kept low.
• The replacement of fixed costs with variable costs.
• Increased
quality of operation and enforced compliance with SLA requirements.
• Efficient
and effective management reporting.
• Freeing up management to focus on core responsibilities.
• Focus through one service provider on bottom line objectives.
How does the Beyond
Outsourcing Shared Services Solution work?
• Smaller Size SMME’s – the Beyond Outsourcing
end-to-end solution delivering efficiency and effectiveness . through dedicated
shared service specialist consultants in the areas required. The service offering
is based on a . shared services basis, meaning the cost charged to the SMME is based
on a set amount per active employee in . the client’s employ.
• Medium Size SMME’s
– As economies of scale increase, Beyond Outsourcing is able to allocate dedicated
. consultants to one SMME dependent on the organisational size (250 - 500 employees).
For these companies a . reduced rate based on volumes would be negotiated to ensure
financial viability and sustainability.
• Small to Medium General HR Offering –
this is where one or more Beyond Outsourcing HR Generalists . (specialists in all
areas of HR including Payroll) would be dedicated to one or more clients, based
on the client’s . number of employees, chosen services and deliverables.
This service
offers a wide range of HR services such as . Recruitment & Assessments, HR Administration,
Performance Management, Employment Equity, IR, Skills . Development, Payroll Administration,
etc. World class benchmarking indicates that one HR Generalist can . manage and
administer between 120 and 160 employees.
• Specialist HR Services for Small to
Medium SMME’s - specialist services in the areas of Performance . Management, Recruitment
and Assessments is offered to clients. These services are normally based on an .
hourly rate. However, Recruitment can be charged on an affordable contingency placement
fee or monthly retainer . fee.
• IR/Legal Services – this service can be based on
a contingency, project or a monthly retainer basis. The services . offered in this
area are; formulation of employment contracts/agreements, development of Employment
Equity . and Skills Development Plans, handling of disciplinary & grievance
matters, provision of legal advice and . mentoring on all labour issues, facilitation
on organisational restructuring due to operational requirements, . dismissal, retrenchment
and retirement of employees, representation at CCMA, Union/Industrial Council .
negotiations, and provision of labour law training. These services will be charged
at an hourly rate or a cost . effective standard monthly retainer amount.
• Project
based work – project based work can be provided in any of the above service areas.
These costs will be . based on an hourly rate or a cost effective project based
fee.
For further information on this revolutionary service offering, please contact
Beyond Outsourcing on 011 258 7200 or email product@idcs.co.za
|