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How we get from ‘start’ to ‘sustainable added value’
Beyond Outsourcing provides
an end-to-end, generic and scalable operational solution within each of the areas
that it operates, by turning around current problems, applying a standardized operational
toolkit to bring the specific environment to the level that is required or applying
the tools to a new team.
Beyond Outsourcing then continues to run and manage the
operation on an outsource/co-source or Joint Venture basis to ensure that the business
result remains sustainable.
Beyond Outsourcing takes the outcomes required from
the client`s strategy documentation, business plans or departmental plans and implements
them within given time frames to achieve the required predictable outcomes.
The
operation is then structured and run on an outsource/co-source or Joint Venture
basis to ensure sustainability.
Beyond Outsourcing work hand in hand with you across
the performance improvement development chain:
1. Feasibility and Pre-Planning
2.
Consultation; Analysis; Design, Build,
3. Implementation
4. Run,
•Working with your
business, we review the business units where you believe under-performance is occurring
or if new operation, workshops and forums
•We measure the true cost of poor performance
(CoPP) /assess the true opportunity for performance
•We measure the CoPP against
current business plan and forecast requirements
•We assess the potential to close
the CoPP and set up agreed improvement goals/new goals
•We implement our business
model to close the gaps / achieve the goals In calculating the CoPP and implementing
our business model and toolkits Beyond Outsourcing is firmly positioned in the Business
Transformation Outsourcing space, which means that we run and continuously improve
the outsourced areas over a period of 5-10 years and beyond.
Our engagements always
include a detailed joint Balanced Score Cards.
Within the Balanced Scorecard, we
agree:
•Contract Deliverables against the agreed improvement goals, aligned to your
strategic objectives
We track:
•Leading (process) indicators which aligns the outsourced
area with the key business metrics and strategy of the organisation
•Lagging (outcome)
indicators which aligns the outsourced area with the key daily operational deliverables
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